Cookie Policy
Neumann Designs & Accessories LLC
Exclusive U.S. Partner of Carmen Borja
Effective Date: May 1, 2025
Last Updated: May 1, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.
2. How We Use Cookies
Neumann Designs & Accessories LLC uses cookies to:
- Remember items in your shopping cart
- Keep you logged into your account
- Customize your shopping experience
- Analyze website traffic and performance
- Show you relevant product recommendations
- Process secure payments
- Prevent fraud and improve security
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for our website to function properly and cannot be disabled.
What they do:
- Enable you to navigate our website and use its features
- Remember items in your shopping cart during your session
- Process your orders and payments securely
- Maintain security and prevent fraud
- Remember your cookie consent preferences
Examples:
- Session ID cookies
- Shopping cart cookies
- Security authentication cookies
- Payment processing cookies (Square)
Duration: Session cookies (deleted when you close browser) or up to 24 hours
Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it.
What they collect:
- Pages you visit and time spent on each page
- Links you click and actions you take
- Error messages you encounter
- Device and browser information
- General location (city/state level only)
Third-party services:
- Google Analytics: Website traffic analysis and user behavior insights
- WooCommerce Analytics: E-commerce performance tracking
Duration: Up to 26 months
How to opt-out:
- Use our cookie preference center
- Install Google Analytics opt-out browser add-on
- Adjust your browser settings
Functionality Cookies
These cookies remember your preferences to provide a more personalized experience.
What they remember:
- Your preferred language and currency
- Recently viewed products
- Wishlist and comparison items
- Account login status
- Newsletter subscription preferences
Duration: 30 days to 2 years depending on the specific function
Impact of disabling: Some personalized features may not work as expected
Marketing & Advertising Cookies
These cookies are used to show you relevant advertisements and measure campaign effectiveness.
What they do:
- Track your interests based on pages you visit
- Show personalized product recommendations
- Display relevant ads on other websites you visit
- Measure advertising campaign success
- Prevent showing the same ad repeatedly
Third-party advertising partners:
- Google Ads: Targeted advertising and remarketing campaigns
- Facebook Pixel: Social media advertising and custom audiences
- Square: Payment analytics and fraud prevention
Duration: 30 days to 2 years
How to opt-out:
- Use our cookie preference center
- Visit Digital Advertising Alliance opt-out page
- Adjust social media ad preferences in your accounts
- Use browser tracking protection features
4. Third-Party Cookies
We work with trusted third-party services that may place their own cookies on your device:
Payment Processing
Square: Handles secure payment processing and fraud prevention
- Essential for checkout functionality
- Stores payment method preferences
- Fraud detection and prevention
- PCI DSS compliant security
Analytics and Insights
Google Analytics: Provides website performance data
- Anonymous traffic analysis
- User behavior insights
- Conversion tracking
- Geographic data (general region only)
Email Marketing
Email Service Providers: Track email campaign effectiveness (only with your consent)
- Email open and click rates
- Unsubscribe management
- Personalized email content
Social Media Integration
Facebook/Instagram: Social sharing and advertising features
- “Share” and “Like” buttons
- Custom audience creation for advertising
- Conversion tracking for social media campaigns
These third parties have their own privacy and cookie policies. We recommend reviewing their policies to understand how they handle your data.
5. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you’ll see a cookie consent banner with options to:
- Accept all cookies: Enables full website functionality and personalization
- Accept only essential cookies: Allows basic website operation only
- Customize preferences: Choose which types of cookies to allow
- Learn more: Access this detailed cookie policy
Cookie Preference Center
You can change your cookie settings at any time by:
- Clicking “Cookie Settings” in our website footer
- Selecting your preferences for each cookie category
- Saving your choices
Your preferences will be remembered for future visits.
Browser Settings
You can also control cookies through your browser settings:
Google Chrome:
- Click Menu (⋮) → Settings → Privacy and Security
- Click “Cookies and other site data”
- Choose your preferred settings
Safari:
- Safari menu → Preferences → Privacy
- Select cookie and website tracking options
Firefox:
- Menu (☰) → Options → Privacy & Security
- Adjust Enhanced Tracking Protection settings
Microsoft Edge:
- Menu (⋯) → Settings → Cookies and site permissions
- Manage cookies and site data
Mobile Devices
iOS (Safari): Settings → Safari → Privacy & Security → Block All Cookies Android: Browser settings → Site settings → Cookies
6. Impact of Disabling Cookies
Essential Cookies Disabled
If you disable essential cookies, you may experience:
- ❌ Inability to complete purchases or checkout
- ❌ Cannot stay logged into your account
- ❌ Shopping cart will not function properly
- ❌ Security features may not work correctly
Analytics Cookies Disabled
If you disable analytics cookies:
- ✅ Website will function normally
- ❌ We cannot improve your user experience based on usage data
- ❌ Cannot track website performance or identify issues
Marketing Cookies Disabled
If you disable marketing cookies:
- ✅ Website will function normally
- ❌ Product recommendations may be less relevant
- ❌ Advertisements may not be personalized
- ❌ Cannot track effectiveness of marketing campaigns
7. Data Security and Privacy
Security Measures
- All cookies are transmitted securely using SSL encryption
- We use industry-standard security practices
- Regular security audits and updates
- Limited access to cookie data on a need-to-know basis
Data Retention
- Session cookies: Automatically deleted when you close your browser
- Persistent cookies: Expire based on their individual settings (30 days to 2 years)
- Manual deletion: You can delete cookies through browser settings anytime
- Regular cleanup: We periodically review and remove unnecessary cookie data
Data Sharing
We only share cookie data with:
- Essential service providers (Square for payments, ShipStation for shipping)
- Analytics providers (Google Analytics) with your consent
- Advertising partners (Google Ads, Facebook) with your consent
- Legal authorities when required by law
8. Your Rights Regarding Cookies
Under various privacy laws, you have the right to:
- Consent or refuse: Choose which types of cookies to allow
- Access information: Know what cookies we use and why
- Withdraw consent: Change your cookie preferences at any time
- Delete data: Remove cookies and related data from your device
- File complaints: Contact regulatory authorities if you have concerns
9. Updates to This Cookie Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New third-party services or technologies
- Legal or regulatory requirements
- Improvements to our website functionality
When we make significant changes:
- We’ll update the “Last Updated” date at the top of this policy
- Display a notice on our website
- Update our cookie consent banner if necessary
- Email notifications for material changes (if you’ve subscribed to our communications)
10. State-Specific Information
California Residents
Under the California Consumer Privacy Act (CCPA), cookies may be considered “personal information.” You have the right to:
- Know what cookies collect personal information
- Opt-out of the “sale” of personal information through tracking cookies
- Request deletion of cookie-related personal data
We do not sell your personal information to third parties.
Other States
We comply with all applicable state privacy laws. As new state privacy laws take effect, we will update our practices accordingly.
11. Contact Information
For questions about our cookie usage or to exercise your rights:
Neumann Designs & Accessories LLC
Email: customerservice@neumanndesigns.com
Phone: +1 (475) 346-4780
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
For Cookie-Related Requests: Please include “Cookie Policy Inquiry” in the subject line and specify:
- Your request type (access, deletion, opt-out assistance)
- Any technical issues you’re experiencing
- Your preferred contact method for follow-up
We will respond to cookie-related inquiries within 5 business days.
Note: This Cookie Policy is part of our comprehensive Privacy Policy and Terms of Service. By using our website, you agree to our use of cookies as described in this policy. This policy applies only to our website and does not cover third-party websites you may access through links on our site.